Terms of service

Overview

Welcome to Oasislamp. The terms “we”, “us”, and “our” refer to Oasislamp. Oasislamp operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Oasislamp is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

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Section 1 - Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that the information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

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Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors and product appearance may vary due to device type and display settings.

Product descriptions, specifications, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction.

If you have questions about a product’s details or compatibility before ordering, please contact us using the information provided on this page.

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Section 3 - Orders

When you place an order, you are making an offer to purchase. Oasislamp reserves the right to accept or decline your order at its discretion. Your order is not accepted until Oasislamp confirms acceptance and processes payment.

Please review your order carefully before submitting. After an order is accepted, we may be unable to accommodate cancellation requests. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.

Purchases are subject to return or exchange in accordance with our Refund Policy.

You represent and warrant that purchases are for personal or household use and not for commercial resale or export.

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Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and shown in your order confirmation. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.

You represent and warrant that you are authorized to use the payment method provided and that charges will be honored by your payment provider.

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Section 5 - Shipping and Delivery

Delivery times shown on the website or in communications are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather, or other events outside our control.

For shipping methods, costs, processing times, and delivery expectations, please review our Shipping Policy.

Where permitted by law, risk of loss transfers to the customer once the shipment is handed to the carrier.

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Section 6 - Intellectual Property

Our Services, including trademarks, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Oasislamp, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

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Section 7 - Optional Tools

We may provide access to customer tools offered by third parties as part of the Services. We do not monitor or have control over these tools.

Any use of third-party tools is at your own risk and discretion. Such tools are provided “as is” and “as available” without warranties or conditions of any kind.

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Section 8 - Third-Party Links

The Services may contain hyperlinks to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. If you choose to access third-party sites, you do so at your own risk.

Please review the third-party’s policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

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Section 9 - Relationship with Shopify

Oasislamp is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with Oasislamp.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Oasislamp, including any injury, damage, or loss resulting from purchased products and services.

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Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may also collect and process personal information to provide and improve the Services.

Shopify’s privacy information for app users can be viewed here.

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Section 11 - Feedback

If you submit reviews, comments, suggestions, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for the operation and improvement of the Services.

You are solely responsible for your Feedback and its accuracy. We may remove Feedback that violates these Terms or applicable law.

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Section 12 - Errors, Inaccuracies and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors and update information at any time without prior notice, including after an order is submitted.

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Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to violate laws, infringe intellectual property rights, transmit harmful code, harvest others’ personal information, or engage in fraudulent or misleading conduct.

We reserve the right to suspend or terminate access if we determine that you have violated these Terms.

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Section 14 - Termination

We may terminate this agreement or your access to the Services at our discretion at any time. You will remain liable for amounts due up to and including the date of termination. The sections that by their nature should survive termination will continue to apply.

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Section 15 - Disclaimer of Warranties

Except as expressly stated by Oasislamp, the Services and products offered through the Services are provided “as is” and “as available,” without warranties of any kind, either express or implied, to the fullest extent permitted by law. Some jurisdictions do not allow certain disclaimers, so some of these disclaimers may not apply to you.

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Section 16 - Limitation of Liability

To the fullest extent permitted by law, Oasislamp and its affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

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Section 17 - Indemnification

You agree to indemnify and hold harmless Oasislamp, Shopify, and their affiliates, officers, directors, employees, agents, contractors, and service providers from claims arising out of your breach of these Terms, your violation of law, or your use of the Services.

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Section 18 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

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Section 19 - Waiver; Entire Agreement

The failure to enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms and any policies referenced herein constitute the entire agreement between you and Oasislamp regarding the Services.

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Section 20 - Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction, to the extent permitted by law.

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Section 21 - Governing Law

These Terms and any separate agreements whereby we provide the Services shall be governed by and construed in accordance with applicable laws. Any disputes will be subject to the jurisdiction of competent courts as determined by applicable law.

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Section 22 - Headings

Headings are included for convenience only and will not affect the interpretation of these Terms.

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Section 23 - Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the Services after changes are posted constitutes acceptance of those changes.

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Section 24 - Contact Information