Shipping policy

Shipping Coverage

We ship to addresses within the United States.

Shipping Cost

Free shipping on all orders shipped to addresses within the United States.

Ship-from Location (US Warehouse)

Name: Oasislamp Warehouse
Address: 3439 ½ Charleston Rd, Norman, OK 73069, United States

Order Cutoff Time

Daily cutoff time: 7:00 PM (Pacific Time, Los Angeles).
Orders placed after the cutoff time will be processed starting the next business day.

Processing & Handling Time

Handling time: up to 2 business days (fulfilled Monday–Friday).
Business days do not include weekends or public holidays.

Transit Time

Transit time: 2–7 business days (shipped Monday–Friday).
Transit time may vary based on destination and carrier operations.

Estimated Delivery Time

Estimated total delivery time: 3–9 business days (handling + transit).

Order Tracking

Once your order ships, we will send a shipping confirmation email with tracking information.

Delivery Notes

• Please ensure your shipping address and contact details are accurate before placing the order.
• Carrier delays, weather events, and peak seasons may affect delivery times.
• If your tracking shows “delivered” but you have not received the package, please contact us and we will assist.